Mosaic Media & Georgie Hansen – Master Terms of Purchase

TERMS OF PURCHASE
By clicking “Complete my purchase” or any other phrase on the purchase button, entering your credit card information, or otherwise enrolling, electronically, verbally, or otherwise, You (“Client”) agree to be provided with products, programs, packages, or services by Georgie Hansen (“Coach”) and/or Mosaic Media Pty Ltd (“Company”), trading as Mosaic Media. Together, Georgie Hansen and Mosaic Media may be referred to as “we,” “us,” or “our.”

These Terms apply to all offers delivered by Georgie Hansen and/or Mosaic Media, including but not limited to online courses, memberships, masterminds, consulting or coaching services, publishing packages, events, and digital programs (collectively, the “Program”). These Terms also apply to purchases made via www.mosaic-media.co, www.thegeorgiehansen.com, or any related sales page or platform owned by Georgie Hansen or Mosaic Media.

1. TERMS.

The scope of services rendered by Georgie Hansen and/or the Company’s Support Coaches (hereafter collectively referred to as the “Coach”) pursuant to this Agreement shall be solely limited to those contained in the Program description at the point of purchase and/or provided on the Company’s Website(s) or related sales pages (the “Site”).

All Memberships offered are subject to a minimum commitment period of six (6) months. If a Client has been gifted or granted a trial period of longer than thirty (30) days (for example, a 90-day trial), the six (6) month minimum commitment begins at the conclusion of the trial period. Memberships renew automatically unless the Client contacts Mosaic Media at [email protected] with at least seventy-two (72) hours’ notice prior to their renewal date to request cancellation.

Client agrees to be open, present, and prepared to complete the work. Client is responsible for their own success, implementation of strategies, and completion of objectives.

The content included in any Program is for individual, non-commercial use only. Client agrees not to share login details and/or Program materials with any third parties. The Coach reserves the right to remove Client from any Program at any time for any reason.

2. METHODOLOGY.

Client agrees to be open-minded to the Coach’s methods and partake in services as proposed. Client understands that the Coach has made no guarantees as to the outcome of the coaching sessions, publishing services, or Program. The Coach may revise methods or parts of the Program based on the needs of the Client.

3. PROGRAM TERMS.

Client acknowledges that they will be provided with the Program services for the specific Program or service paid for only as outlined below:

Possible inclusions (depending on the Program):

• Live and/or self-led lessons, courses, or workshops
• Workbooks, templates, and digital resources
• Consulting, coaching, or publishing services
• Access to digital platforms, memberships, or masterminds

4. PAYMENT, RENEWAL AND CANCELLATION POLICY.

Upon execution of this Agreement, Client agrees to pay the Company the full purchase amount as outlined on the Program sales page/checkout page.

The Company maintains a strict no-refund policy. No refunds will be issued under any circumstances, including but not limited to withdrawal from the Program, change of mind, inability to participate, or dissatisfaction with the Program. This policy is in place to ensure that Clients are fully committed to their investment and participation.

Unless otherwise stated at the point of purchase, Clients agree to a minimum commitment period of six (6) months for Memberships. If the Client has been gifted or granted a trial period of longer than thirty (30) days (for example, a 90-day trial), the minimum six (6) month commitment begins upon the conclusion of the trial period.

Memberships renew automatically on the billing cycle agreed at purchase (monthly or annual). It is the Client’s responsibility to contact Mosaic Media at [email protected] at least seventy-two (72) hours prior to the next renewal date if they wish to cancel their subscription. Failure to provide written notice within this timeframe will result in the next payment being processed as scheduled.

Should the Client decide not to continue with the Program before the completion of the minimum commitment, full payment will still be due. Should the Client not make payments, the Company reserves the right to suspend access to the Program until payment is received, and after seven (7) days of non-payment, to terminate this Agreement in full.

5. DISCLAIMERS.

By participating in any Program, Client acknowledges that the Coach or any Support Coaches assisting in the Program are not medical doctors, psychologists, therapists, attorneys, or financial advisors, and their services do not replace the care of other professionals. The information in Programs is in no way to be construed or substituted as psychological counseling, financial advice, legal advice, or any other type of therapy or professional advice.

The Coach may provide the Client with information relating to products or services that may benefit the Client, but such information is not to be taken as an endorsement or recommendation. The Coach is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from such information or coaching provided.

Any testimonials, earnings, or examples shown through the Company’s website or marketing are only examples. There can be no assurance as to any particular outcome based on the use of the Company’s Programs or services. Client acknowledges that Coach has not and does not make any representations as to a future outcome of any kind.

6. INTELLECTUAL PROPERTY RIGHTS.

All content, materials, systems, frameworks, processes, proprietary tools, and intellectual property provided by Georgie Hansen and/or Mosaic Media (the “Coach”/“Company”) as part of any Program remain the exclusive property of the Coach and Company. This includes, but is not limited to:

• Ora: The Writing Oracle™, Ora: The Legacy Engine™, and any other current or future Ora systems, versions, iterations, or expansions, including all frameworks, prompts, processes, and outputs.
• Custom GPTs and AI-assisted tools, whether branded or unbranded, current or future.
• The Legacy Model™, Authority Academy™, Storytelling/Publishing Frameworks, or any other proprietary frameworks, trainings, or methods.
• Written, audio, and video materials, workbooks, templates, guides, coaching materials, and recorded sessions.

Clients are granted a non-transferable, limited license for personal, non-commercial use only. Under no circumstances may any of the above be copied, reproduced, repurposed, resold, sublicensed, or distributed in any form, whether for free or for profit.

Any attempt to share, sell, or commercially exploit the Coach’s or Company’s intellectual property — including Ora (in any version, iteration, or future release), custom GPTs, or proprietary frameworks — is strictly prohibited and constitutes theft of intellectual property. Such actions are illegal and will result in immediate removal from the Program, termination of this Agreement, and potential legal action to the fullest extent permitted by law.

Nothing in this Agreement transfers ownership of, or grants any right or license in, any intellectual property of the Coach or Company other than the limited personal use license described above.

7. RECORDING AND REDISTRIBUTION OF CALLS.

Client acknowledges that group coaching sessions, consulting sessions, or group calls may be recorded. Client also acknowledges that the recordings may be redistributed and/or resold at a later date as part of a separate package sold by the Coach.

8. RELEASE.

The Company may take photographs, videos, or audio recordings during Programs that the Company may use for future commercial or non-commercial purposes. Client agrees and understands that by participating, Client is consenting to being recorded and photographed and to the use of Client’s likeness, writing, and voice in any media in perpetuity.

Client waives any right to payment, royalties, or any other consideration for Company’s use of such written statements, images, audio recordings, and video recordings and waives the right to inspect or approve the finished product.

9. NON-DISPARAGEMENT.

The Parties agree and accept that the only venue for resolving a dispute shall be in the venue set forth herein below. The Parties agree that they will not engage in conduct or communications with a third party, public or private, designed to disparage the other.

10. GOOD FAITH.

Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance, and any termination of this Agreement.

11. DISCLAIMER OF WARRANTIES.

All information, education, consulting, publishing, and coaching provided to the Client by the Coach/Company under this Agreement are provided on an “as-is” basis, without any warranties or representations express, implied, or statutory.

12. LIMITATION OF LIABILITY.

By using Mosaic Media or Georgie Hansen’s services and purchasing a Program, Client accepts any and all risks, foreseeable or unforeseeable, arising from such transaction. The Client agrees that Coach/Company will not be held liable for any damages of any kind, including direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of any Program.

13. DISPUTE RESOLUTION.

If a dispute is not resolved first by good-faith negotiation between the parties, any controversy or dispute will be submitted to the Australian Centre for International Commercial Arbitration. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand and shall take place in Brisbane, Australia or via telephone. The decision of the arbitrators will be binding and may be entered and enforced in any court of proper jurisdiction.

14. GOVERNING LAW.

This Agreement shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia. If any term of this Agreement is held to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect.

15. ENTIRE AGREEMENT.

This Agreement contains the entire agreement between the parties and supersedes all prior agreements, whether written or oral.